SKOOP® Happy Accidents: Own It Cap

Cap
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Customer Reviews

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Defect again but replaced

I received the first item with the detached top button (left), and then I requested a return and replacement. But then, I still received another defective item (right). See for yourself. I should given this a 1 star, but I reconsidered the gratitude that CR showed to me by offering a return & and replacement.

(Edit)
The customer service was very accommodating and immediately apologized and sent the 3rd replacement on their end. Though I felt a little disappointed that I wasn't able to wear this at the right moment, but on the positive side, I didn't shoulder any extra fee at all, no hassle on my end and just patiently wait for the good replacement to arrive. Thanks a lot, skoop.